The Conversational AI Divide
Welcome to ”The Conversational AI Divide,” an engaging podcast presented by Knowbl. Join us on a captivating journey into the realm of Knowbl and the vibrant conversational AI landscape. The Conversational AI Divide tells the tale of the leaders and the laggards, where the leaders will propel, while the laggards will be left behind. Unlock the secrets of Knowbl as we feature enlightening conversations with our esteemed team members, including visionary founders and talented experts. Gain unparalleled access to the minds behind Knowbl and discover the cutting-edge technologies driving the conversational AI revolution. But that’s not all—prepare to be captivated by the voices of our cherished customers and the individuals touched by Knowbl’s transformative power. Witness firsthand the real-life impact of Knowbl as we showcase the stories and experiences of those who have embraced our platform. Join us as we bridge the gap in this enthralling exploration of conversational AI.
Episodes
Wednesday Dec 13, 2023
12: The Fintech Firebrand
Wednesday Dec 13, 2023
Wednesday Dec 13, 2023
Before you invest in AI, ask yourself: is my business equipped to make the most of this technology? In this episode, Jay welcomes Frazer Anderson from Vestigo Ventures to discuss how every business board is pushing for an AI strategy, and how it needs to be a well thought out process. The possibility of having AI at your disposal is enticing, but according to Frazer, you need to have a plan before you get started. Frazer shares three areas Vestigo would be interested in helping with, along with what they look for when they invest and partner with businesses.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
YouTube: http://www.youtube.com/@Knowbl
Guest Links:
AI paper: https://arxiv.org/pdf/2311.16989.pdf
Website: https://www.vestigoventures.com/
Instagram: https://www.linkedin.com/company/vestigo-ventures/?report%2Esuccess=KJ_KkFGTDCfMt-A7wV3Fn9Yvgwr02Kd6AZHGx4bQCDiP6-2rfP2oxyVoEQiPrcAQ7Bf
Podcast: https://podcasts.apple.com/ca/podcast/the-vestigo-fintech-podcast/id1589995071
LinkedIn: https://www.linkedin.com/in/frazer-f-anderson/
Wednesday Nov 29, 2023
11: Special Guest, Dave Blundin
Wednesday Nov 29, 2023
Wednesday Nov 29, 2023
This week, our host Jay Wolcott, introduces Dave Blundin, a serial entrepreneur and VC, tracing the transformative journey of AI across industries. Dave's diverse career, including founding MIT's first neural network company, adds a unique perspective to the evolving AI landscape. The narrative unfolds, comparing the .com and e-commerce boom over 20 years ago to the opportunity of emerging AI tech we are entering now. The conversation seamlessly transitions to the excitement around current conversational and generative AI and Dave's teaching at MIT. And finally, we look into AI's application in finance, with Dave dispelling misconceptions and offering insightful predictions. This episode is a must-listen for those navigating the dynamic world of AI with a seasoned guide.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Guest Links:
-AI For Impact: Demo Day: https://www.media.mit.edu/posts/ai-and-web3-for-impact-venture-studio-demo-day-2023/
-Linkedin: https://www.linkedin.com/in/david-blundin/
-Freddy Mercury AI-Generated Song:
https://www.youtube.com/watch?v=fGklID_hoS8
Wednesday Nov 15, 2023
10: The Troublemaker
Wednesday Nov 15, 2023
Wednesday Nov 15, 2023
Jay invites Paul Ignasinski, the Troublemaker, to explore the ever-evolving landscape of AI and CX leadership. If you're in the business of driving transformation, Paul's innovative thinking and extensive experience offer a unique perspective to manage your brand and captivate your customers. Discover the untapped potential of AI and its growing consumer acceptance, all while unraveling wild statistics on AI usage. Tune in to uncover what the next generation of AI has in store for you.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Guest Links:
LinkedIn: https://www.linkedin.com/in/paul-ignasinski-mba-3373b479/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
Wednesday Nov 01, 2023
09: The Enterprise Whisperer
Wednesday Nov 01, 2023
Wednesday Nov 01, 2023
Today on The Conversational AI Divide Podcast, hosted by Knowbl SVP Ben Ortega, we will come together to engage with other leaders in the AI, conversational AI, and generative technology space about their captivating journeys, we are going to share stories about how decision makers are propelling themselves and their companies into the next industrial revolution with heightened technology and experience delivery. I hope after hearing from our guest, B2B thought leader Evan Kirstel, you will leave more inspired, informed, and eager to embark farther on your own AI-powered journey.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Guest Links:
LinkTree: https://linktr.ee/EvanKirstel
Website: https://www.evankirstel.com/about
Twitter: https://twitter.com/evankirstel?lang=en
Youtube: https://www.youtube.com/@Kirstel/streams
Wednesday Oct 18, 2023
08: Bridging the Past, Present, and Future Pt. 2
Wednesday Oct 18, 2023
Wednesday Oct 18, 2023
This is the second installation of a two-part series where Knowbl's Senior Product Manager, Matt Huang, hosts a deep dive into the story and mind of Dr. Parker Hill, our resident Hacker, CTO, and Co-Founder.
In the second part, Matt and Parker continue the discussion on the current state of Generative AI, how Knowbl maintains an edge vs. larger incumbents, and the future of the industry. Don't miss this valuable conversation offering an insider's look on some of the challenges in Conversational AI, as well as a glimpse into where things are heading!
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Wednesday Oct 04, 2023
07: Bridging the Past, Present, and Future Pt. 1
Wednesday Oct 04, 2023
Wednesday Oct 04, 2023
This week, Knowbl's Senior Product Manager, Matt Huang, hosts a deep dive into the story and mind of Dr. Parker Hill, our resident Hacker, CTO, and Co-Founder. There was so much to discuss that we've decided to release the episode as a two part series.
In the first part, we cover the origin story of Parker, and dive into some of his thoughts on the difference between academia vs industry, balancing execution with research, and taking inspiration from other companies in the space. This episode explores the dynamics of building a startup amidst a constantly-shifting technological landscape, and practical tips on how to execute.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Wednesday Sep 20, 2023
06: The Pastor & The Real MVP
Wednesday Sep 20, 2023
Wednesday Sep 20, 2023
Jay sits down with Sunny Lee and Brent Ferris, two experienced customer-facing experts at Knowbl, a company that thrives on making it easy to be awesome. In this episode, they talk about their core values and their golden rule, Purpose! Get an inside look on how Knowbl operates with a people-over-product mindset. The group shares invaluable advice for company executives eager to harness the power of AI and deliver exceptional self-service help to customers, all while solving pain points and identifying self-service gaps. Join us as we explore how Knowbl is committed to helping businesses succeed by focusing on customer relationships and adding real value to your company.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Wednesday Sep 06, 2023
05: The Godfather
Wednesday Sep 06, 2023
Wednesday Sep 06, 2023
Jay is joined by Jared Benesh, a 25 year veteran of the CX industry and a transformational change leader, or as Jay likes to call him ‘The Godfather’. Their discussion around AI and it’s future and what’s holding businesses back from joining the wave of the future is sure to inspire those looking to get a head of the game. It's better to go in and try, fail and learn then it is to watch from the sidelines, you can’t win the game unless you’re on the field. Don’t be paralyzed and left behind, the well thought out calculated risk is worth it in the long run!
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Guest Links:
Jared Benesh
LinkedIn: https://www.linkedin.com/in/jaredbenesh/
Website: https://execsintheknow.com/
Website: https://execsintheknow.com/events/customer-response-summit-nashville-2023/
Wednesday Aug 23, 2023
04: The Voice of Reason
Wednesday Aug 23, 2023
Wednesday Aug 23, 2023
Join host Matt Taylor, Co-Founder and CPO of Knowbl, as he engages in a captivating conversation with Kane Simms, founder of VUX World, a thought leader in the conversational AI landscape. Hear Kane's journey into AI and the inception of VUX World, delve into their insightful perspectives on the evolving AI landscape and the role of LLMs. We explore AI as the gateway to businesses, and gain valuable insights into AI adoption in enterprises. Kane also shares his invaluable seven considerations for contemplating AI integration, while also peering into the future of AI's trajectory over the next 3-5 years and its potential impact on our daily lives.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Guest Links:
Kane Simms - Founder of VUX World
Linkedin: https://www.linkedin.com/in/kanesimms/
Website: https://vux.world/
Twitter: https://twitter.com/kanesimms
Wednesday Aug 09, 2023
03: The Groundbreaker
Wednesday Aug 09, 2023
Wednesday Aug 09, 2023
This week host Jay Wolcott is joined by Tom Lewis, Partner at Newport LLC, a groundbreaker in the AI space who brings his wealth of experience in helping brands harness the power of conversational AI. Through his historical perspective on AI deployments and exceptional leadership, Tom talks about discovering the right tools to achieve your company's strategic initiatives, considering your ROI, and justifying investments in automation while delivering a superior experience compared to human interactions. Don't miss out on valuable insights from industry experts on the cutting edge of AI technology.
Show Links:
For more information about Knowbl visit the links below:
Website: Knowbl.com
LinkedIn: https://www.linkedin.com/company/knowbl
Twitter: https://twitter.com/teamknowbl
Guest Links
Bio/Website: https://newportllc.com/partner/tom-lewis
Linked in: https://www.linkedin.com/in/tom-lewis/